Refund Policy

Paid plans are yearly. We want you to pay only for a plan you are happy with, so the rules are simple.

A full refund within 14 days

Within 14 days of a payment, the first one or a yearly renewal, you can ask for a full refund, for any reason. Write to [email protected] from your account's email address. The refund goes back to the card you paid with, usually within 5 to 10 business days, and your account moves to the Free plan.

Cancelling

You can cancel at any time with Manage billing on your plan page. The plan stays until the end of the year you already paid for and then does not renew. After the 14 days, the rest of a year is not refunded, unless the law where you live says otherwise.

Before a renewal

A plan renews automatically each year until you cancel. If a renewal surprised you, write to us within 14 days and we refund it in full.

Switching plans

Moving up from Pro to Nomad+ charges only the difference for the rest of your year. Moving down takes effect at your next renewal.

Your data after a refund or cancellation

Nothing is deleted. On the Free plan your stays and receipts stay as they are; if they use more space than Free allows, you can still see and download them, and new uploads wait until you make room.

Who we are

Nomad Life is run by Nemax Tech LLC, Sofia, Bulgaria. Company number (UIC) 207405380, VAT number BG207405380. Write to [email protected], or about your account to [email protected].